Privacy Policy
At SpeakFluentNow, we understand how important your privacy is. This Privacy Policy explains what information we collect, how we use it, and what steps we take to keep it safe. We are committed to being clear and honest about our practices.
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Information We Collect
The types of personal information we gather from our users
Personal Information You Provide
When you register for our courses or contact us, we collect information that you give us directly. This may include your name, email address, phone number, and mailing address. We also collect payment information when you purchase courses.
- Full name and contact details
- Account login credentials
- Payment and billing information
- Course preferences and learning history
Automatically Collected Information
We automatically collect certain information when you visit our website. This includes your device type, browser information, IP address, and how you interact with our site. This helps us improve your experience and understand how our services are being used.
How We Use Your Information
The ways we utilize the data we collect
To Provide Our Services
We use your information to deliver the courses you have enrolled in, process your payments, and provide customer support when you need help.
To Communicate With You
We send you important updates about your courses, respond to your questions, and share information about new offerings that may interest you.
To Improve Our Services
We analyze how our platform is used to make improvements, fix problems, and develop new features that better serve your needs.
To Ensure Security
We monitor for suspicious activity and take steps to protect your account and personal information from unauthorized access.
Data Security
How we protect your personal information
We take the security of your information seriously and use reasonable measures to protect it from unauthorized access, loss, or misuse.
Secure Storage
Your data is stored on secure servers with encryption and access controls.
Encrypted Transmission
We use SSL encryption to protect data transmitted between your device and our servers.
Access Controls
Only authorized personnel have access to your personal information.
Regular Updates
We regularly update our security practices to address new threats.
Please note: While we work hard to protect your information, no security system is perfect. We cannot guarantee absolute security of your data transmitted to our site.
Your Privacy Rights
What you can do with your personal information
You have certain rights regarding your personal information. Here is what you can do:
Access Your Information
You can request a copy of the personal information we have about you.
Update Your Information
You can correct or update your personal information at any time through your account settings.
Delete Your Information
You can request that we delete your personal information, subject to certain legal exceptions.
Opt Out of Marketing
You can unsubscribe from marketing emails at any time using the link in our messages.
Data Portability
You can request a copy of your information in a portable format.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] or call us at +1 780 284 4076. We will respond to your request within 30 days.
Children's Privacy
Our policy regarding users under 18 years of age
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] so we can delete it.
International Data Transfers
Information about cross-border data processing
Your information may be transferred to and processed in countries other than Canada. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure it receives adequate protection.
By using our services, you consent to the transfer of your information to countries outside of Canada, including the United States, where our servers and service providers are located.
Changes to This Policy
How we handle updates to our privacy practices
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this policy and notify you by email or through a notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.